Staff Answer
Oct 14, 2021 - 12:56 PM
I am sorry to hear that your student had a probem in Wixie.
If you are using shared devices like Chromebooks or iPads, you might ask other students in the class if they see work in their account that they did not create. If this is the case, then you can download the project and then open it in the correct account - see this article for specific steps.
If this is not the case, then please open a support ticket by clicking the link on the right or by sending an email to techsupport@tech4learning.com and we can gather some additional information from you.
If you are using shared devices like Chromebooks or iPads, you might ask other students in the class if they see work in their account that they did not create. If this is the case, then you can download the project and then open it in the correct account - see this article for specific steps.
If this is not the case, then please open a support ticket by clicking the link on the right or by sending an email to techsupport@tech4learning.com and we can gather some additional information from you.
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