Staff Answer
Feb 12, 2019 - 04:44 AM
I am not seeing an error here in Frames 6.03.00 on OS X 10.14.2.
If you are using an earlier version, you can download the current version here - https://www.tech4learning.com/downloa...
If you are still seeing an error, please open a support ticket by clicking the link on the right or by sending an email to techsupport@tech4learning.com and we can gather some additional information from you.
It may be useful to look at the Frames Session Log after you've seen the error.
To retrive the log:
- After you have seen the error, click OK to dismiss the error.
- Go to the Frames menu and choose About Frames
- Click the Open Session Log link in the about dialog
- Send a copy of the Frames Session Log.txt file with your Help Desk submission
If you are using an earlier version, you can download the current version here - https://www.tech4learning.com/downloa...
If you are still seeing an error, please open a support ticket by clicking the link on the right or by sending an email to techsupport@tech4learning.com and we can gather some additional information from you.
It may be useful to look at the Frames Session Log after you've seen the error.
To retrive the log:
- After you have seen the error, click OK to dismiss the error.
- Go to the Frames menu and choose About Frames
- Click the Open Session Log link in the about dialog
- Send a copy of the Frames Session Log.txt file with your Help Desk submission
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