Jan 08, 2019 - 09:13 AM
Unfortunately, the only solution to this problem is to update to OSX 10.13 or later. Apple introduced the issue and the fix is out of our control.
On a personal note, I have young children and I can understand exporting and printing would be challenging. We have been developing software since the mid-90s. Every time Apple releases an OS it breaks things in some software products. Sometimes it is in ours, sometimes it isn’t. Sometimes we can fix it, sometimes we cannot. This is unfortunately one of those times we could not. It is the most painful for us when we cannot, because we know our users are suffering and we always want to help them be successful.
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