Staff Answer
Jun 13, 2018 - 06:00 AM
If you have a school or a district Wixie account you can edit your Wixie accounts by updating users manually or by using a CSV to update your accounts*. There are a number of links at the bottom of this article including links to YouTube videos we have recently created.
Manual Entry:
1. Log in to your Wixie administrator account
2. Go to the Accounts page and make sure "How do you want to manage user accounts?" is set to Manually.
You may see a prompt regarding this change, click Yes to confirm.
3. Select the Teachers View button to see teachers in your school or district.
4. Click the Add button to add a new teacher.
Fill in the fields to add the teacher to your school or district.
*Note - the empty fields should be RED. If not, you may have clicked the Search button.
After you have made your selections, click the Save button.
If you make a mistake, or need to edit a user, select the teacher by putting a check next to their name. Then, click the Edit button (looks like a pencil).
Make any needed changes and click the Complete button (looks like a check mark).
5. If you need to add a class, click the Class view button.
Click the Add button (+) to add a new class.
Fill in the fields to enter your new class.
Click the Teachers button to add a teacher to your new class. 
Click the Students button to add students to your new class. You can also add students to your class later in the Students View.
Click the Save button when complete.
6. Click the Students View button to add or remove students from your account.
To remove students, select the students by putting a check next to their name.
Click the Actions button (three dots) and choose Delete.
Deleted students will show with a line through their name.
7. Click the Add button to add a new student. *Note - The Add (+) button will not be enabled if you are at, or above, your Wixie Student license total. Teachers do not count against your total.
Fill in the fields to enter your new student.
Click the Classes button to add your new student to a class.
Click OK after you have selected your class(es).
Click the Save button when you are finished.
To edit an existing student, put a check next to their name. Click the Edit button.
Use the grade pull-down menu to change their grade.
Click the Classes field to add them to new classes.
Click the Complete button when finished.
When you have finished, you will see the total number of students listed over the total number of licenses you have available.
Updating your users by uploading a new CSV:
You can upload a new CSV with the changes to your Wixie accounts. If a user is not in the new CSV, then their account will be marked as deleted**.
As long as the user's Reference ID (RefID) does not change, then any work they did will carry forward with them***.
For the steps shown above, here is my original CSV (year 1) -
Here is the updated CSV (year 2) -
1. Log in to your Wixie administrator account.
2. Go to the Accounts tab.
3. Under "How do you want to manage users?" switch to CSV if another method is selected.
4. Click the Choose File button to select your new CSV. 
You will see a file chooser. Select your new CSV and click the Open button.
5. Click the Submit button.
6. Click the Process Now button.
You will see a progress indication while your file is being processed. 
After processing is complete, you will see a message indicating that processing is complete.
You will also see your account totals updated and the "Last Update" time/day will be updated.
Please contact technical support or your Wixie specialist if you need assistance updating your Wixie accounts.
Short URL for this article -
https://goo.gl/XrzW91
Notes:
*If you are using a third-party provider such as Clever or Classlink to input your Wixie users, then the changes from your Student Information System (SIS) should automatically update your accounts and no action is required on your part.
**The CSV must contain ALL users. Updating accounts using the CSV does not add to your existing accounts. Here is my article with other CSV tips.
***Do not change the RefID. If the RefID changes, that makes a new user even if the login name stays the same.
For example, here are the first few columns of a school CSV:
#student refid, student first name, student last name, student login, student password
B001, Billy, Thomas, bthomas, btpassword,... (year 1)
B002, Billy, Thomas, bthomas, btpassword,... (year 2)
This would create a new user account for Billy Thomas since the RefID changed from year 1 to year 2.
Before you upload your new CSV, I usually recommend making a backup copy of your existing user data. In the Accounts/Start View scroll to the bottom of the page then click the "Download" button under the section Download Current User Data.
- If you made manual changes such as adding a teacher that was not in your original CSV, then I also recommend making a backup copy of the data as listed above.
- Don't purge deleted data. Deleted users will be removed from the system after 30 days. So, I recommend leaving any deleted users in the system in case you want to recover any of their work. Deleted users do not count against your student subscription total.
Other articles that may be useful:
I uploaded a CSV with a new student/class, but now all of my other students are deleted. How can I fix this?
I want to make a CSV for my students so they can log in with their Google Accounts.
Manually Provisioning Users in Wixie (YouTube Video)
Making manual changes to your Wixie accounts for a new school year. (YouTube Video)
Other Wixie Admin/Setup Videos (YouTube playlist)
Wixie Classroom Account setup (YouTube Video)
Other configurations may want to explore our Wixie Implementation Page here -
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