Staff Answer
May 24, 2018 - 05:43 AM
Yes, you can Cancel or Terminate your Wixie account. This will stop any scheduled payments. *This is useful for monthly subscriptions. I would not recommend cancelling an annual subscription until the term ends.
To do this:
1. Log on to your teacher account.
2. Click the Account Icon and choose Settings.
2. On the Settings page click the "Cancel" link next to Subscription Status
3. In the Following dialog, click the Cancel button
4. In the following dialog, click the Yes button to confirm.
You can log in as a teacher during the time the account is cancelled, but any students you added will not be able to log in until the account has been restarted.
If you Terminate your account, it will be removed from Wixie and you will need to create a new teacher and student accounts.
The next time you log in to your cancelled account, you will see the button to Restart the Subscription.
Fill in your credit card information and click the Submit button to restart your account.
Note: This applies to individual Wixie subscriptions. This does not apply to Wixie users that are part of a school or district account.
Short URL for this article -
https://goo.gl/7hnSHR
To do this:
1. Log on to your teacher account.
2. Click the Account Icon and choose Settings.
2. On the Settings page click the "Cancel" link next to Subscription Status
3. In the Following dialog, click the Cancel button
4. In the following dialog, click the Yes button to confirm.
You can log in as a teacher during the time the account is cancelled, but any students you added will not be able to log in until the account has been restarted.
If you Terminate your account, it will be removed from Wixie and you will need to create a new teacher and student accounts.
The next time you log in to your cancelled account, you will see the button to Restart the Subscription.
Fill in your credit card information and click the Submit button to restart your account.
Note: This applies to individual Wixie subscriptions. This does not apply to Wixie users that are part of a school or district account.
Short URL for this article -
https://goo.gl/7hnSHR
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