Staff Answer
Sep 14, 2017 - 01:10 PM
I am not sure what the problem is from the description.
I would try:
- Right-click the movie file and choose Open With, then select Windows Media Player from the list that appears
- Try playing the movie back on another computer if you have access to a different machine
If neither of these suggestions works, please open a Support Ticket by clicking the link on the right.
I would try:
- Right-click the movie file and choose Open With, then select Windows Media Player from the list that appears
- Try playing the movie back on another computer if you have access to a different machine
If neither of these suggestions works, please open a Support Ticket by clicking the link on the right.
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