Staff Answer
Mar 04, 2016 - 02:10 PM
Pixie should print to the computer's default printer when you first click the Print button. If you want to select a printer other than the default, you will need to click the More Options button.
If you click the Project button and select Print, you will see the Print options for the open document.
If you click the Project button and select Print, you will see the Print options for the open document.
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Does your school district configure printers via Apple Configuration Profiles or Legacy Managed Preferences on Macs? I am seeing an issue with Pixie 4.05 on Mac computers with printers installed via config profile, if and only if the printers are installed such that configuration is forced and not user modifiable. (IE: Printers do not show in System Preferences ... Printers and Scanners)
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I am sorry to hear you are having an issue getting your printers configured to work with Pixie.
Please Submit a support ticket by clicking the link on the right or by emailing techsupport@tech4learning.com.
We can gather some additional information about your setup and do some additional troubleshooting.
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I have done just that - I wanted to comment in case this gentleman (or other readers) had similar issues.
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