Staff Answer
Jan 26, 2016 - 07:49 AM
If you are on Windows, the issue is likely related to QuickTime and the solution is described here.
If you are using OS X, or the article linked above does not resolve your issue, please open a Support Ticket by clicking the link on the right or by emailing techsupport@tech4learning.com.
If you are using OS X, or the article linked above does not resolve your issue, please open a Support Ticket by clicking the link on the right or by emailing techsupport@tech4learning.com.
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