Answers
Mar 26, 2015 - 01:24 PM
Try quitting Pixie at the App Switcher and then restart Pixie to see if the project is there.
There was an issue in an earlier version of the Pixie app where project thumbnails were not correctly updated, but the projects are still there.
I would also check in the Settings App to make sure the device is not full. If the device is full, then Pixie will not be able to save projects.
- Open the Settings app
- Click the General control panel on the left side of the window
- Click the Usage pane on the right side of the window
- You will see the available storage at the top of the Usage window
I would also recommend checking in the App store to ensure you have the latest version of the Pixie app.
If this does not resolve your issue, please submit a support ticket by clicking the link on the right or by emailing techsupport@tech4learning.com
There was an issue in an earlier version of the Pixie app where project thumbnails were not correctly updated, but the projects are still there.
I would also check in the Settings App to make sure the device is not full. If the device is full, then Pixie will not be able to save projects.
- Open the Settings app
- Click the General control panel on the left side of the window
- Click the Usage pane on the right side of the window
- You will see the available storage at the top of the Usage window
I would also recommend checking in the App store to ensure you have the latest version of the Pixie app.
If this does not resolve your issue, please submit a support ticket by clicking the link on the right or by emailing techsupport@tech4learning.com
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