Staff Answer
Mar 13, 2015 - 08:25 AM
I assume you are trying to export the video to the Camera Roll on the device. If so, check the device privacy settings to ensure that Pixie has permission to access the Camera Roll or Photos.
Open the Settings App on the device.
Click the Privacy Control panel on the left
Select the Photos application on the right
Make sure that Pixie shows in the list and the slider shows green (permission granted)
If this still does not resolve the issue, please contact us in technical support by clicking the link on th right, or by emailing techsupport@tech4learning.com.
Open the Settings App on the device.
Click the Privacy Control panel on the left
Select the Photos application on the right
Make sure that Pixie shows in the list and the slider shows green (permission granted)
If this still does not resolve the issue, please contact us in technical support by clicking the link on th right, or by emailing techsupport@tech4learning.com.
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