Staff Answer
Feb 09, 2015 - 02:02 PM
When you add an image from the Background folder in Pixie, it will fill the page for a landscape project.
If you have created a portrait project, taller than it is wide, then a background added to the page may show a white border at the top and the bottom of the page.
If you are seeing different results, and only for some users, then I would suggest opening a Help Deskt ticket and we can gather some additional information. You can email us at: techsupport@tech4Learning.com. Or, you can create your Help Desk ticket here.
If you have created a portrait project, taller than it is wide, then a background added to the page may show a white border at the top and the bottom of the page.
If you are seeing different results, and only for some users, then I would suggest opening a Help Deskt ticket and we can gather some additional information. You can email us at: techsupport@tech4Learning.com. Or, you can create your Help Desk ticket here.
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I have not seen the behavior you describe. When you add a background it should fill the page.
Are you adding the background to a new or exisisting file?
If you create a new file and add the background on the same computer, do you get the same results?
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