Is there an update for Pixie 3 for Yosemite?

Question

aspenk

Is there an update for Pixie 3 for Yosemite?

I updated my Mac to 10.10 Yosemite and now I am not able to export movies or access the library. I am using Pixie 3. Is there an update available?

Status: Open Nov 17, 2014 - 01:54 PM

Pixie, Frames, Share

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Staff Answer

davidw

Nov 17, 2014 - 01:58 PM

Yosemite does not include several resource files that previous versions of Mac OS included. Earlier versions of Pixie, Frames, and Share require these files.

There is an installer available to resolve these issues after upgrading to 10.10.

Download the installer.

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By

sredtech

on 1/12/2015 10:39:53 AM | Like (0) | Report

I have downloaded the installer -- I was able to open it -- but it gets stuck at the first page -- of where to install -- It never chooses my computer hd? It doesn't even let ME choose my computer hard drive??? Any suggestions?
I have a screen shot but can't figure how to include it here

Joanne

By

RandyM

on 1/12/2015 10:49:19 AM | Like (0) | Report

You will need to be logged in with an account that has access to install software.

You may also need to approve the application in the System Security and Privacy control panel (in the General tab) for the installation to complete.

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lambrose2

on 4/13/2015 10:24:21 AM | Like (0) | Report

I have a new Mac running the latest Yosemite, version 10.10.3. I downloaded and installed Pixie 3.10, then ran the Java Resource Installer. I still get an error saying "To open Pixie you need to install the legacy Java SE 6 runtime." I don't really want to go back to a legacy Java version with security issues. Is that what's required?

By

RandyM

on 4/16/2015 7:59:05 AM | Like (0) | Report

Yes, you will need to install the earlier version of Java. This version will only be used by applications that require the components needed in that version.

Pixie 3 is no longer being developed, so we are limited in the support we can provide for that application.

You can upgrade to Pixie 4 if you're concerned about the Java version as Pixie 4 does not require a system-level java.

By

nathandarnell

on 10/19/2015 8:08:52 AM | Like (0) | Report

On El Capitan this fails to install. Any workaround?

By

RandyM

on 10/19/2015 9:05:15 AM | Like (0) | Report

It does not look like these components are supported on OS X 10.11 (El Capitan). This is beyond our control.

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sredtech

on 10/19/2015 10:24:18 AM | Like (0) | Report

What a shame that it is not upgrade-able to El Capitain. This means I will be losing a program I have already paid for as soon as I upgrade my OS! Perhaps you need to determine how to issue a refund to those of us who have paid for a full year now! Disappointed - I LOVE this app for my K - 4 kids!

By

RandyM

on 10/20/2015 8:54:02 AM | Like (0) | Report

If you purchased Maintenance for Pixie 3, then you are eligible to upgrade to Pixie 4 which is supported on OS X 10.11. Please contact customer support at 1-877-834-5453 (in the US). You can also email them at - info@tech4learning.com

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