Feb 24, 2017 - 10:54 AM
Wixie will use the system default microphone or recording device to record sounds. You may need to change the microphone or its settings.
When you first click the Record button in Wixie, you should see the Flash Settings dialog.
If you don't see the dialog, right-click the page (on Windows) or hold down the Control Key on the keyboard and click the page (Mac).
Choose the Settings dialog.
In the first Tab, be sure that Allow is selected.
Click the Microphone Tab to choose your microphone.
You can also adjust the volume here.
After you close the dialog, click the Record button on the options panel to record your sound.
If you are using Chrome, you may need to approve recording or use of the camera twice as outlined here.
If you are still having problems recording sound in Wixie, please open a Technical Support ticket by clicking the link on the right and filling out the support form.
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