Dec 04, 2015 - 08:10 AM
If your machines are configured to use a Proxy, then you may need to change the Proxy settings in Frames.
- Go to the Edit menu on Windows or the Frames menu on OS X and choose Preferences.
- Click the Proxy tab
- Click the Manual Proxy Configuration radio button
- Enter the address and port number for the proxy server in the Proxy Server and Port Number fields.
- If you have a user ID and password to access the proxy server, click the Use User Settings check box.
- Enter your user identification in the User ID field.
- Enter your password in the Password field.
- Click OK to save your settings
Please contact techncial support by clicking the Submit a support ticket link on the right or you can send an email to firstname.lastname@example.org if you need additional assistance.